POLICIES


 

Shipping 

Items take 2 weeks to be made as they are of a handmade, made-to-order nature. Australian shipping takes 2-5 working days and standard International shipping takes 10 working days. All international orders and sent via untracked Airmail, unless tracked postage is purchased for an additional fee. Please note it is the buyers responsibility to discern whether they would like to purchase tracking, keeping in mind that in the unlikely event that an untracked parcel is delayed or does not arrive, Lazy Girl Lingerie is not liable for items lost via untracked mail. Lazy Girl Lingerie is not liable for customs charges or delays caused by customs.

Australian Orders — $9 standard or $11 express
International Orders — $12 flat rate  

 

Refunds and Exchanges

Lazy Girl Lingerie delivers high quality handmade goods however refunds are available if (in the highly unlikely case) your items are deemed faulty or significantly different to the product advertised. Refunds are not granted for changing your mind. Please take care to ensure you have ordered the correct size according to our sizing chart. I am more than happy to answer any questions about sizing. If you have ordered the incorrect size, Lazy Girl Lingerie offers you either a full store credit (minus postage costs) OR a free alteration to correct the sizing issue (minus postage costs). Items returned for refund or credit must be in original, unworn condition. Soiled item that have visibly been worn will not be accepted for refunds. 

 

Care Instructions

Intimates must be cold handwashed and dried flat in the shade.

 

Payment Terms

Buyers pay at checkout for their item. There is a 2 week allowance for your item to be made plus shipping, as these items are of a handmade made to order nature. If you change your mind after purchasing an item within 24 hours you are eligible to receive a store credit. Please note we cannot refund items simply for a change of mind, only a store credit may be issued.